The Atmosphere

At every single one of our Clubs, you will always find the same warm welcome, sense of belonging, and a dedicated, personal experience; a place where we celebrate our Customers’ wins alongside them.

A place where we work together, as a team. We’re made up of all of the people who make the atmosphere, who make our Clubs work, who deliver day in, day out for us. We’re proud to be a people business, and proud of our people.

The People

Clubs are made up of teams of people: Hosts, Presenters, Slots Hosts, Lead Cooks and Cleaners. No matter what your role, you have a vital part to play in delivering a great service to our Customers.

The Club is run by the Management team, who will be there to support you – every step of the way.

To find out more about your Club, head over to and find your location.

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Helpful contacts

If you have any questions you’d like to ask ahead of your first day, please get in touch:

HR & Reward

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IT Support

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It is really customer-focused here, that’s what I always try to emphasise to people when they start here. The customer interaction is everything – if you always remember that, and make sure you always think of customers first, you will do well here.”

Julie Scott
Customer Host, Derby